Updated November 5, 2026
Photo2Stickers is operated by ANJIANG ZHAO, an individual operator. Contact: aj.zhao2024@gmail.com.
This policy covers one-time purchases of HD sticker packs from Photo2Stickers. Free previews do not create a charge or a subscription.
For billing and refund assistance, use the support link in your Paddle receipt or visit Paddle Buyer Support. You can also email aj.zhao2024@gmail.com for help with the product or an order.
Include the Paddle order or transaction ID, purchase email address and a short description of the issue. Do not include card details or a copy of your identity document.
Refund and withdrawal requests are handled under the Paddle Refund Policy, its Buyer Terms and any applicable mandatory consumer rights. We do not add a separate unconditional satisfaction guarantee.
Contact us if you were charged twice, payment did not unlock the purchased pack, files are missing or corrupted, or delivery has failed. We will investigate and assist with a correction, delivery or an eligible refund through Paddle. A failed free preview uses no payment; returning a free-preview attempt is separate from a monetary refund.
AI results can vary. Check the free preview before paying, and contact us if a delivered pack is materially different from what was described.
Where consumer law gives you a withdrawal period, that right applies subject to the applicable rules. For digital content, immediate-delivery consent and any effect on a withdrawal right are addressed in Paddle’s checkout and buyer policies. Downloading a file does not by itself override mandatory rights under this policy.
Paddle processes approved monetary refunds using its refund process and, where possible, the original payment method. Eligibility, processing dates and the time for funds to appear are determined by Paddle and the payment provider.
Please contact support before clearing browser data if a download has failed. We cannot retrieve image files removed from your browser because the app does not store image bytes in its cloud database or object storage. We will still review a delivery or refund concern under the rules above.